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EIDF Service Status

The below represents the broad status of each service.

Service Status Notes
VM SSH Gateway Custom badge Beta Test, not generally available
VM VDI Gateway Custom badge Beta Test, not generally available
VM Platform Custom badge Beta Test, not generally available
Cerebras CS-1 Custom badge Available for use
SuperDome Flex (SDF-CS1 / Ultra2) Custom badge Available for use

Maintenance Sessions

There will be a service outage on the 3rd Thursday of every month from 9am to 5pm. We keep maintenance downtime to a minimum on the service but do occasionally need to perform essential work on the system. Maintenance sessions are used to ensure that:

  • software versions are kept up to date;
  • firmware levels on the underlying hardware are kept up to date;
  • essential security patches are applied;
  • failed/suspect hardware can be replaced;
  • new software can be installed; periodic essential maintenance on electrical and mechanical support equipment (cooling systems and power distribution units) can be undertaken safely.

The service will be returned to service ahead of 5pm if all the work is completed early.